If for some reason your coral(s) or individual coral does not survive shipping, you will receive store credit on your next order.
NOTICE: All DOAs must be emailed within 2 hours of delivery. Please take pictures of the coral(s) still in the bag. DOA credit is voided once the coral is out of the bag. There is no refund on shipping. You must accept delivery on first attempt. No exceptions.
We are not responsible for improper acclimation and general care. We assume you have some to advanced reefing experience. We are here to help with any questions concerning item(s) you are considering. Corals or other items will be sent to cardholder address only.
We will not ship prior to holidays for the safety of live corals. It is far to risky.
Corals will be sent out Monday-Thursday with Overnight Shipping. We ship with FedEx.